Contact Center

At CyberHelp contact support, we take pride in having a large team of world-class customer care personnel and years of combined expertise in handling healthcare problems and queries that emerge while conducting an online business.

As a trusted company, we prioritize exceptional customer support services to ensure a seamless and satisfying experience for our valued clients. Our dedicated customer contact center is available to assist you at every step of the process, addressing your inquiries, resolving concerns, and providing guidance whenever needed. Experience the difference of our customer support services and let us be trusted partners in your medical billing process. 

• Easy prior authorization/claims status inquiry and follow-up
• Member eligibility inquiry and benefit coverage
• Member acquisition and retention calls
• Provider/patient education and outreach
• Extensive domain (healthcare) experience with having various trained professionals
• Call center representatives with neutral US accent
• Multilingual support
• Payment, billing support, and collections
• Quick complaints handling and response to appeals
• 100% call recordings
• Call barging in real-time
• Regular call audit and many more